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About

Discovery: FI Solutions is your trusted strategic partner in navigating the complex landscape of financial technology and vendor relationships. Specializing exclusively in the unique needs of small and medium-sized credit unions, we deliver expert guidance through comprehensive core system reviews and third-party system evaluations to ensure your technology stack perfectly aligns with your operational goals. We bring deep, platform-specific expertise to your institution, offering custom programming and advanced automation utilizing Jack Henry Symitar PowerOn and Symform code to maximize your existing core capabilities.

 

Beyond software, we protect your bottom line and mitigate risk by managing the entire lifecycle of your vendor agreements—offering robust contract due diligence processes, meticulous contract reviews, and aggressive contract negotiations.  Discovery FI Solutions is backed by more than four decades of executive leadership and industry experience to provide trusted guidance for your financial institution. Your decisions, our guidance. With our extensive background in conversions, operations, executive management, vendor selection, and contract negotiations, Discovery: FI Solutions is positioned to help your financial institution save, grow, and thrive.

 

At the heart of Discovery: FI is a passion for helping financial institutions navigate their success in the ever-changing world of technology. At Discovery: FI, we bridge the gap between complex industry technology and sound financial strategy, empowering your credit union to maximize efficiency, secure favorable terms, and focus on what matters most: serving your members.

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Gary has been fortunate to serve the financial services industry for over 43 years, largely focused on credit union technology.  

 

Early in his career, he worked his way up to managing conversions, support, and operational areas before moving into executive management for a technology service provider serving more than 75 credit unions.

 

As a credit union technology service provider, he supported credit unions from $18 million to one billion+ in assets. He provided core data, card, and check processing services, statement processing, programming services, technical support, and third-party vendor integrations.

 

After retiring from his executive position in 2019, Gary led a group of consultants for a major financial technology company. After that, he provided consulting services for a major financial consulting firm, where he worked with larger banks and credit unions that were in search of core systems and third-party products that interfaced with their core.

 

Gary: I look forward to using my experience to assist you in making the best decisions to compete in the current market, to increase the effectiveness of your staff, and, ultimately, to increase the satisfaction of your members.

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Gary Glenn

MBA & BSIT

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Jenna is an experienced Symitar PowerOn programmer and analyst. Her credit union career began as a teller at her hometown university credit union. From that start, she worked her way through data processing conversions, managing technology projects, and managing branches to become a vice president in charge of collections as well as consumer, real estate, and commercial lending. Her career eventually shifted full-time to credit union data processing, and PowerOn specifically, to streamline processes and provide data for strategic decision-making.

 

Mid-career, Jenna’s passion for learning led her to pursue additional education, which included a law degree and an MBA. She practiced law for several years full-time before returning to the credit union industry and PowerOn programming. 

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Jenna received her law degree from the University of Maine School of Law, received her MBA from the University of Tennessee at Martin, and received her undergraduate degree in business administration from Lee University. In addition to being a licensed attorney, Jenna is also a Certified Information Privacy Professional (CIPT and CIPP/US).

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Jenna is excited to shift her focus to work alongside her husband in Discovery: FI Solutions. She is thankful for the opportunity to combine forces to bring credit unions a trustworthy strategic partner backed by the passion for credit unions they share. 

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NOTE: Although Jenna is a licensed attorney, the products and services provided by Discovery: FI Solutions are not legal reviews or legal opinions and are not to be relied on as such. No legal services are provided by Discovery: FI Solutions.

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Jenna M. Glenn

JD, MBA, CIPT, CIPP/US

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